New friend Bryce Glass has put together an easy to understand concept model describing the importance of user experience.
Bryce is also lending his Flickr concept model to my book. More importantly, he’s a dog person and likes comics.
UPDATE: Got an email from Frank Spillers clarifying this image. Here’s the scoop straight from the horse’s mouth:
“Please note- that poster was commissioned by my company Experience Dynamics- we
paid for it, provided all the content and even coached Bryce on the usability
of the diagram (we went through a few iterations). If you are not sure about
this, read his paragraph underneath the image on Flickr.”






