Dan Brown

Dan Brown, a senior information architect with Aquilent, Inc, has been practicing information architecture and user experience design since 1994. Through his consulting work with USWeb, marchFIRST, and now Aquilent, he has improved enterprise communications for both Federal and Fortune 500 clients, including The Postal Service, US Airways, Fannie Mae, First USA, British Telecom, Special Olympics, AOL, and the World Bank.

Prior to working for Aquilent, Dan spent two years as a Federal employee, leading the Content Management program for the Transportation Security Administration, a federal agency within the Department of Homeland Security.

Dan has taught classes at Duke, Georgetown, and American Universities and has written articles for the CHI Bulletin and Interactive Television Today. He is a regular contributor to Boxes and Arrows, an online magazine dedicated to information architecture.

In 2002, Dan collaborated with information architects around the world to establish the Asilomar Institute for Information Architecture, the first professional organization dedicated to the craft. He is very active in the local Washington, DC information architecture community, organizing regular workshops and bimonthly reading groups. Dan lives in Bethesda, MD in a newly renovated 1922 bungalow with his wife and many, many pets.

portfolio (links coming soon)

ZIP Code Lookup: user experience documentation including concept model, user flow, and wireframes. Redesign the ZIP Code Lookup application on USPS.com to improve usability.
Wireframes Best Practices: user experience documentation including concept model, user flow, and wireframes. Capture standards and best practices for creating wireframes.

Manufacturer Public Web Site: user experience documentation including site map and page descriptions. Improve the user experience of manufacturer's Web site to match their offline brand.

Explaining Interactive Television: diagram illustrating entitites and relationships in interactive television industry. Make heads or tails of this topsy-turvy business.

publications

Representing Data and Content in Wireframes. Boxes and Arrows, August 2004.

The Information Architecture of Email. Boxes and Arrows, July 2004.

Broadband Outlook 2002 Event Review. Interactive Television Today, January 2002.

appearances

"Five Tips for Improving Web Traffic." Small Business Day, National Postal Forum, September 2004.

"Creating a Content Management Culture." E-Gov Knowledge Management Conference, April 2004.

"Incorporating Information Architecture into Existing Projects." FedWeb, June 2004.

selected clients

United States Postal Service

Transportation Security Administration

World Bank

Special Olympics

Fieldcrest Cannon

US Airways

webMethods